Looking Beyond Theatrics: How Operational Architecture, Culture, and Explainable AI will improve Reliability
Mehedi Hassan
TheatricsCultureAI
Organisations often pass compliance audits but fail operationally—this is "resilience theatre." True reliability requires three elements: operational architecture as discipline, culture as foundation, and explainability (now via Explainable AI) as trust layer. Reliability success means moving beyond documentation to genuine capability—preventing failures, not just recovering from them.